TWICE IN LESS THAN A WEEK

Item: MTN South Africa
Rating: 2
Author: claudine van der merwe

I lodged a complaint last week Wednesday about exactly the same situation I am in now. My service being suspended and my account has been paid in the beginning of the month already!!!! Why should I as Client be liable for a two year contract, if MTN cannot even deliver the service I am Paying for!! Seriously considering a Cell C buy out after this being the second time in less than a week I have had to waste time trying to sort this out!

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Replies (1)

MTN South Africa's replyOfficial

14 Sept 2015, 14:20

Hello claudinevdm8,

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Thank you for your payment received.

Kindly note that your lines have been reinstated. Please reboot your devices and all services will be active.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Kind regards
Veronica
REQ:***

MTN South Africa's reply14 Sept 2015, 14:20

Official