MN
Melisha N
1 reviews | Active since Aug 2015
24 Aug 2015, 14:54
TV not delivered to date in over 3months
I took the contract out at the gateway store - no feedback regarding when I could expect my TV. Lodged several queries - no feedback. Tried to call the store - no answer. Tried to call customer care and Head Office - told me to call the store even though I told them the store doesn't pick up. Logged a complaint on Hello Peter - no feedback from mtn. it is now well over 3 months and the TV has still not been delivered and there is no communication from a telecommunications provider!!! Absolutely Pathetic!!!!!!
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Replies (1)MTN South Africa's replyOfficial
11 Sept 2015, 16:29Hello Melisha25,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Keitumetse
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Keitumetse
REQ:***
MTN South Africa's reply11 Sept 2015, 16:29
Official
Hello Melisha25,
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Keitumetse
REQ:***
Thank you for taking time to raise your concerns with MTN.
Please be advised that your query has been transferred to the relevant functional unit for resolution.
Warm regards,
Keitumetse
REQ:***
