GM
Getrude M
1 reviews | Active since Jul 2010
11 Feb 2016, 11:01
Turn Around Time
Its been more than 5 days since I was given the new sim card and trying to activate this sim card has been a nightmare, I have tried all means from trying to activate on the number MTN provided to calling 808 and 809 but without success. Mtn is one of the worst service providers, My old Sim is blocked meaning I have been without a number for 5 days now.
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Replies (1)
MTN South Africa's replyOfficial
16 Feb 2016, 15:10Hello sophiek,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the sim swap was done on 12/02/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the sim swap was done on 12/02/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,
MTN South Africa's reply16 Feb 2016, 15:10
Official
Hello sophiek,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the sim swap was done on 12/02/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
On the system it shows that the sim swap was done on 12/02/2016.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ:***
Best regards,