VM
Victor M
1 reviews | Active since Jan 2017
06 Feb 2017, 14:28
turn around time
<p>kindly advise as to what your turn around time is when it comes to an on line appliccation for a cell phone. in the month of dec 2016, i app**** no one bothered to get back to me with regards to my applciation. email stated that it wil take up to 24-48 working hours. it is february 2017 , is this still within the turn around time or do you just not bother with potential customers?</p>
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MTN South Africa's replyOfficial
07 Feb 2017, 23:02Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
MTN South Africa's reply07 Feb 2017, 23:02
Official
Thank you for your post
We apologize for the delayed response and for any inconvenience incurred.
Kindly note that the matter has been escalated to the relevant supervisory team for further assistance.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,