TRYING TO SIGN UP FOR A CONTRACT

I have been struggling since Friday 1st April to take out a contract with MTN at Waterstone Centre in Somerset West. My paperwork was in good order and there was nothing untoward that created any problem whatsoever. However, the system went down during the application and that was the end of that! The lady who was assisting me was very helpful and she has been trying to sort this out ever since, but to no avail. And all I wanted was a contract for 24 months, Sim only deal, valued at R299.00. Please can someone assist me here?