1 reviews | Active since Jul 2016
trying to settle an account
<p>every time ive called legal they cant seem to update me on my account and i havent had communication from mtn legal pertaining my account thats in arrears. now this prohibits me from purchasing contracts and my credit score overall. im like not bothered as their service is so **** like my account has been in arrears for more than a year and everytime i have tried to get the amount outstanding no assistance </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
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Siphumezo
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Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that the matter has been escalated to the relevant functional unit for further assistance.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********
Best regards,