Trying to Port to MTN

Trying to Port to MTN

I cancelled my contract with Cell C in the hopes I would have a better service at MTN. I had recently moved my household internet to MTN LTE and it was an overall pleasant experience.

I have been trying to get MTN to assist and to date I have had NO LUCK

I went into the store at Randridge mall on the 31st October and signed a whole new deal, but here I sit almost 10 days later, I am still on Cell C – the porting has not been done the addition to my current contract not been effected.

I called Mpho at the Randridge Branch on Friday 5th November – he promised to get back to me that day with feedback, but to no avail.

I would just like to know what is or is not happening!!!