tM
tshepo M
1 reviews | Active since Mar 2015
25 Mar 2015, 21:13
trying to make payment
I tshepo moabi have been trying endlessly to get my account info from mtn legal dept as i had missed layments because of the mine strike..after calling nd holding for the whole hour the call gets dropped.All i want mtn is just to know my accounts invoice as i have been making pagments with and have not been getting statements since november.please please assist me as to no how far am In payments
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Replies (1)
MTN South Africa's replyOfficial
01 Apr 2015, 10:57Hello tshepofrans,
Thank you for bringing this to our attention via the Hello Peter website.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that since your line was deactivated due to non payments, there were no invoices generated. At the moment there is an amount of R1159.91 outstanding.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention via the Hello Peter website.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that since your line was deactivated due to non payments, there were no invoices generated. At the moment there is an amount of R1159.91 outstanding.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply01 Apr 2015, 10:57
Official
Hello tshepofrans,
Thank you for bringing this to our attention via the Hello Peter website.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that since your line was deactivated due to non payments, there were no invoices generated. At the moment there is an amount of R1159.91 outstanding.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Thank you for bringing this to our attention via the Hello Peter website.
We apologize for any inconveniences caused as a result of this. We understand the frustration you have faced in your attempt to obtain results and answers.
Kindly note that since your line was deactivated due to non payments, there were no invoices generated. At the moment there is an amount of R1159.91 outstanding.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Veronica
REQ:***
Best regards,