1 reviews | Active since Oct 2016

04 Oct 2016, 18:07

Trying to change debit order... on hold for 2 days

<p>All I want to do is change my debit order. Have been phoning the customer servise number for days and just been on hold for hours....pathetic. Still no luc****!!!!!!!!!!!!!!!!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply07 Oct 2016, 14:30
Official

Good day Philip Scholtz,

Thank you for your post.

Please accept our apologies for the inconvenience experienced. We completely understand the frustration it has caused.

Kindly be advised that the banking details have been changed as per our conversation.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Regards,

Ayanda

REQ:***