GW
Garrick W
1 reviews | Active since Apr 2015
14 Apr 2015, 09:00
Trying to cancel one of my contracts, no success
I Have tried calling 808 many times, sat on hold for ages only to have the call end, every time<br> I have mailed them to cancel my contract, and still nothing, no feedback, nothing at all.<br> <br> This is ridiculous! And don't even get me started on the quality of reception lately!
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Replies (1)
MTN South Africa's replyOfficial
24 Apr 2015, 09:31Hello gmwheeler,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per conversation, the number ending with 455 will be cancelled on the 9 May 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per conversation, the number ending with 455 will be cancelled on the 9 May 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
MTN South Africa's reply24 Apr 2015, 09:31
Official
Hello gmwheeler,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per conversation, the number ending with 455 will be cancelled on the 9 May 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
As per conversation, the number ending with 455 will be cancelled on the 9 May 2015.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***