Trying to cancel my contract

<p>I have been sending emails and calling MTN since January 2017 to cancel my contract (every month)which was due on 5 June 2017. Well - 100 plus emails later and calling them and not getting thru to the "CANCELLATIONS" department they have not cancelled my contract. I told them that I don't want the cell number because somebody is using it(another nightmare which I had) Please call me on ********** 192 as I can send all the emails proving what a nightmare I am having. I asked for them to return my call and sent them emails asking them to call me back because I couldnt get thru to ONE helpful staff member!!!!!!!!!!!!The staff are super "in-efficient" - they want the jobs but just don't care about Customer service. To me it looks as if they get penalised if the contracts are cancelled - the put you thru to the "Cancellations department" I called 3 times - in total I mustve waited about 2 hours - eventually put down and sent an email to the Customer care department - well - good luck to anybody who gets help here. I am now going to return my debit order and put a stop payment on the debit order and belive you me - my ITC scoring must just be affected!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I expect someone to call me if not today - tomorrow 2 August 2017 - I will never ever take out an MTN contract ever in my life again - even if you give it for free!</p>