rM
roderick M
1 reviews | Active since May 2012
19 May 2015, 12:34
trying to cancel my contract
I have been trying to cancel my mtn contract that is to end at the 31may 2015 I have sent email after email and phobe call after phone call and even been to the mtn shops in mosselbay and no one is able to tel me what is going on all I whant is to cancel my contract and write off 2years of bad experience with you mtn my cell nomber is*** my email is [Email Removed] I am not paying canceling fee my contract is over
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Replies (1)
MTN South Africa's replyOfficial
19 May 2015, 15:06Hello arkon13,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
The matter has been escalated to the relevant department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
The matter has been escalated to the relevant department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
MTN South Africa's reply19 May 2015, 15:06
Official
Hello arkon13,
Thank you for your post.
Please accept our apologies for any inconvenience caused.
The matter has been escalated to the relevant department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***
Thank you for your post.
Please accept our apologies for any inconvenience caused.
The matter has been escalated to the relevant department for urgent attention.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Zelephi
REQ:***