AW
Ashwin W

1 reviews | Active since Jul 2011

08 May 2015, 10:56

Trying to Cancel my contract

I have been trying to cancel my contract with MTN for the past few days, only to be kept telling I need to call again another day. As my contract expires the next day. I have now called the call centre today 08.05.15 @ 10:25am and have been on hold for exactly 30mins at the time of writing this. That is a ludacris amount of time to hold for any call centre.

0
Replies (1)
MTN South Africa
MTN South Africa's reply15 May 2015, 13:57
Official
Hello Master Ashwin,

Thank you for addressing your concern with us.

The matter is being investigated and we will revert with a resolution shortly.

Kind regards
MTN