gG
gavin G
1 reviews | Active since Sept 2015
09 Mar 2016, 21:16
Tryd to cancel contract but no joy and no service
I need some help I being trying to cancel my contract which is over 24month term but I am still getting billed every month.I emailed the following people Lebogang Setshedi ,Sifiso Maoka,Letasha Petersen,William Mogoroshi and Nomvula Zwane an still no joy my account is up to date what more and who else must I speak to to CANCEL my contract and keep my number I am sick of calling MTN cause no 1 can help me I am unemployed but they are still billing me on a month to month bases I can't afford this last month I just paid R1240 which I had a had time getting so every month it's the same thing please please please can you help me.
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Replies (1)
MTN South Africa's replyOfficial
10 Mar 2016, 20:12Hello delantezn,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that your contract have been cancelled and we pick up that you again requested for the number to be reactivated.request no: REQ:*** was logged for reactivation and we still awaiting for the feedback from activation.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that your contract have been cancelled and we pick up that you again requested for the number to be reactivated.request no: REQ:*** was logged for reactivation and we still awaiting for the feedback from activation.
warm regards
mike
REQ:***
MTN South Africa's reply10 Mar 2016, 20:12
Official
Hello delantezn,
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that your contract have been cancelled and we pick up that you again requested for the number to be reactivated.request no: REQ:*** was logged for reactivation and we still awaiting for the feedback from activation.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking the time to raise your concerns with MTN.
kindly be advised that your contract have been cancelled and we pick up that you again requested for the number to be reactivated.request no: REQ:*** was logged for reactivation and we still awaiting for the feedback from activation.
warm regards
mike
REQ:***