1 reviews | Active since Mar 2016
TRULY THE WORST SP IN THE WORLD
<p>I have been struggling and fighting a losing battle with MTN, my dispute with them has been going on for 6 months now, and today same as the 1st day I phoned Customer Care I was informed that the dispute will be escalated to Retentions, 6 months later and it has not been done.</p> <p>There is no civil words to explain my utter disgust with MTN!</p> <p>If this matter is not resolved by the close of business today, I WILL proceed with LEGAL action against MTN. </p>
Good Day ArmandF,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to our ***** department for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***
Good Day ArmandF,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly be advised that we have escalated the matter to our ***** department for urgent attention. They will investigate and revert to you with feedback and a way forward.
We would like to assure you that we are actively working to improve our service levels.
Kind Regards,
Zukiswa
REQ:***