TRULY PATHETIC SERVICE

What on earth is MTN playing at? After 2 months I'm still struggling to deactivate a 2gb broadband bolt on from my account. After I complained a month ago - and received feedback - I still get a new invoice for the old amount. Get a ****ing grip MTN - first call centre ref : 07/05/2015 I phoned the Call centre and I spoke to Gnozi Bolani (ref 127 328 890) - if you can't find the recording I can source it for you . <br> Your reply to my hello peter complaint http://hellopeter.com/mtn/complaints/poor-accountbilling-support-*** HOW ON EARTH IS THIS SERVICE? I EXPECT A FORMAL LETTER OF APOLOGY AND ACTUAL STATEMENTS AND CREDIT NOTES REFLECTING THAT THIS HAS BEEN SORTED!