******* into signing up for a fixed term contract

A consultant named Jeethendra Chiba from Mtn direct called me last year June, saying that my contract is due for upgrade. I did stress that I am not ready to. So he advised to “upgrade” to another contract that is lower with a better plan since I am using the same device. So I asked over and over if I will be bound to this fixed term and rep**** “no, you can upgrade to better device at anytime”. Now when I called Mtn to sort this issue out. Absolutely nobody can assist me. I tried cancelling the contract and Mtn wants me to pay R845 for cancellation of a contract that I was ******* into signing up to.

I feel cheated and I am very upset. If this is not resolved immediately, I am opening a case against the consultant and Mtn. Can someone who can help me please contact me immediately.