treating potensial clients badly

I called your call centre three times now. The lady I spoke to name Nandipha was just beyond rude and not helpful at all. I am a Vodacom customer who wanted to know about the MTN service, wanting to take a contract with you which my friend was telling me about. <br> <br> I have been given the number ***, by three different consultants however the number asks for my cell number which I keyed in and the it told me I don't have an account then offered to transfer to a consultant. Which I took that option only to talk to Nandipha who was just on another level (even if she was having a bad day she has no right to be rude and not listen to the potential client).<br> <br> all I want is the contract for R119.00 per month for 1gig on the Samsung galaxy tab3 (SMT2-11) 7 inch, not to be told to go to the shop, as its not close to where I live and cant travel for nothing (to be told there its out of stock or something). even Thando Mgobhozi from the email side didn't assist. hence my complaint. please sort my query thank you