Treating customers UNfairly

Hi anybody at mtn This is now one of my final resorts short of the ombudsman. I've tried to get a valid response for months but to no avail. Without any prior correspondence I've now been suspended and handed over to legal apparently. Which is "great" because even when I call mtn they cannot help because it's in legal and you can't get through to them. Once again thank you for your amazing customer care in this regard. I have been with mtn for years and never received more shocking service than I have these last 10 months. None of my queries are resolved,managers can't help,technical don't know what do even your agents can't understand why no contract was sent and why I was overcharged incorrectly for about 4 months. My aim is purely to have the right thing done and preferably keep this contract but if even service@mtn and customercare@mtn, who I've emailed countless times, can't do anything please get someone who can. I know you made a mistake with the contract initially and charged me the incorrect amount so let's try and work this thing out. Your agents confirmed it and they don't understand what happened. Let's get this sorted please. You can contact me on email as you've suspended my number.