Treated unfairly by MTN.

I had a dual account with Nashua Mobile where I had a Vodacom number and MTN number, when Nashua mobile was liquidated, Vodacom and MTN continued with their respective account managed by Nashua mobile. I then received a call from Vodacom to continue with the contract where the explained the transition of my account from Nashua mobile to Vodacom in which I agreed to since my main number was with Vodacom and they then continued with my contract and debiting my account. On the other hand I had a traumatic experience with MTN were they claim to have sms me on the number which I was not using which I was making a debit payment combined with the dual account I signed for with Nashua mobile. I was paying R50 per moths as per the terms of the contract which was for 2 years and then Nashua got liquidated and MTN took over the account which I was 6 months already paid under Nashua. Now after numerous occasions of me trying to resolve this matter with MTN, they decided to had me over to lawyers with out their accounts team sharing the term and condition of taking over the contract from Nashua. I have called them for over 2 year trying to resolve this issue they are not helpful as they can't provide me with a copy of contract that they took over from Nashua mobile. currently they have handed me to the lawyers who tells me I now owe MTN R7000 for a contract which could have cost me R1200 which really doesn't make sense at all. I call the legal and customer care centre where I was bul**** by the call agent name Thebekile, she continually said I must just pay without listening to my query.

I feel really abused by MTN and my credit record is ruin from a situation that they don't want to help me resolve. I can not be paying R 7000 for their negligence with regards to communicating and inducting me as they were taking over an account which was almost half way its term. Hello Peter please assist me in clearing my name as I was wrongfully treated here.