Traumatizing

MTN is the biggest sam of a company MTN commit ***** under customers profile so that customer gets overcharged and gets forced to take contracts out which they clearly state they cannot pay but get charged for it anyway on August there was ***** committed on our contracts we escalated the matter a *****ulent case has been opened. we have been fighting this battle since August no one of MTN can give us feedback we have to keep calling we have to keep asking they keep suspending as line after the *****ulent the department says we not going to pay for the Wi-Fi see that is not something that we want and we can't not upgrade out profile due to the investigation once the investigationb was closed no one informers we had to call we have to ask the people working on MTN we had to ask. and this from a loyal customer of 25 years plus been treated unfairly being traumatized by MTN it is unbelievable that the area manager and regional managers just send a email to their ponds and not even picking up a phone and calling the customer that has been traumatized for months a customer pleading for help accustomed can you please help me because I said I do not want this contract.I do not even know why I am complaining on hello Peter knowing that no one of MTN or pick up the phone and contact me. For MTN we just a number they have no service of customers they don't care for their customers they don't appreciate lower customers you are just a number and MTN will commit ***** on your profile so they can make money off you there's no way that our guys was a inside job the information on that contract was sold by MTN or someone working in MTN

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