TRANSUNION ACCOUNT RECORD INCORRECT

OUR MTN ACCOUNT WAS HANDED OVER IN 2010 AFTER BECOMING UNEMPLOYED. WE PAID WHAT WE COULD EVERY MONTH. IN JANUARY 2015 WE RECEIVED A SETTLEMENT LETTER FROM VVM ATTORNEYS ON BEHALF OF MTN FOR R2800. WE PAID THE ACCOUNT, AND CONFIRMED WITH VVM ACCOUNT IS CLOSED. HOWEVER MTN DID NOT CLOSE THE ACCOUNT ON THEIR SIDE. IN APRIL 2015 MTN ALSO CONFIRMED ACCOUNT CLOSED. AUGUST 2015 THE ACCOUNT WAS 'OPEN' AGAIN ON TRANSUNION, AND HANDED OVER \L\" - YET NOBODY PHONED US? WHEN SPEAKING TO ANDRE BOWDEN HE SAID IT IS AN MTN ERROR, AND HE RECTIFIED THE ERROR