Transparency is needed and this cannot be used to make money is not me alone paying R54.00 for kind of a problem they are looting money from us to forces us to do simswap.

My number was removed from net work without being informed and been given to onether person I paid R54.00 to do simswap at mtn brach in rustenburg my simcard was used by me till on the 19th of November and being removed on December 2024 on the date i never informed when did they removed my sim card and i never given a reason why sim was removed without notice while I'm using it on my phone. I want to open a case and a confirmation letter is needed because there was a lot of up and down traveling from distance to reach man branch to get my number back on the net work again till today they say my number was given to someone but wat was the reasons and why i was not informed.