IC
Ivan C

1 reviews | Active since Sept 2015

30 Sept 2015, 11:16

Transfer of ownership

Good Day<br> <br> After all attempts to have my account moved to my business I decided to report this useless company <br> See below email they didn't even respond to my email<br> <br> Good Day <br> To whom this may concern<br> I have been a loyal client of MTN SP since 1995 currently I have not missed any payments with MTN SP <br> My Number is *** and my ID Number is *** Account Number A***<br> I have inquired at you store in Pretoria West Quagga Center, I have started my own business and currently the business is paying for the Account I want to transfer the account from my personal name to the Business name, Your Store in Pretoria west stated that the transfer of ownership has been declined due to Score rating, If this is the case how is it possible that the business is paying for the account but my \score is too low"The business has enough funds to even buy the contract out I have inquired 3 times at your store and I have to say the Consultant that has assisted me as a lack of knowledge and very poor Service I have also Contacted the regional manager for assistance but this was also in vain I want my account transferred to my Business immediately because I need to provide Proof to SARS"""

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Replies (1)
MTN South Africa
MTN South Africa's reply30 Sept 2015, 13:23
Official
Hello Ivanchetty,

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have sent the request to our Vetting department to give us feedback regarding your complaint.

Please note that all applications follow a credit vetting process, during this process your credit history and rating is evaluated in accordance to the National Credit Act, which provides us with a score based on your affordability. This then determines whether you qualify for the additional line or not and the credit limit is increased.

We will contact you once we received the feedback.

Kind Regards,

Alice van der Merwe

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