IC
Ivan C

1 reviews | Active since Sept 2015

30 Sept 2015, 11:22

Transfer of ownership

NO reply from this useless company I want this done or provide me with an invoice for cancelltaion<br> <br> Good Day <br> <br> To whom this may concern<br> <br> I have been a loyal client of MTN SP since 1995 currently I have not missed any payments with MTN SP <br> <br> My Number is *** and my ID Number is *** Account Number A***<br> <br> I have inquired at you store in Pretoria West Quagga Center, I have started my own business and currently the business is paying for the Account<br> <br> I want to transfer the account from my personal name to the Business name, Your Store in Pretoria west stated that the transfer of ownership has been declined<br> due to Score rating, If this is the case how is it possible that the business is paying for the account but my \score is too low"<br> The business has enough funds to even buy the contract out <br> <br> I have inquired 3 times at your store and I have to say the Consultant that has assisted me as a lack of knowledge and very poor Service<br> <br> I have also Contacted the regional manager for assistance but this was also in vain<br> <br> I want my account transferred to my Business immediately because I need to provide Proof<br> to SARS"""

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Replies (1)
MTN South Africa
MTN South Africa's reply02 Aug 2016, 09:20
Official

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Please note that we have tried calling on the number given with no response. Kindly inndicate whether account tranfers would still need to be done. Please mail the below address for urgent assistance on the matter.

Address:

We sincerely hope that this is in order and hope that we are able to restore your faith in us.

Kind regards

Kevin.