Transfer of account twice and never transfered

Item: MTN South Africa
Rating: 2
Author: A M

I am very disappointed in MTN and not even supprised. My daughter has been to the store in Brooklyn twice to transfer her account from mine to her's and still the account is still on my name. MTN's customer service is very poor. What is going on?

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Replies (1)

MTN South Africa's replyOfficial

25 Feb 2015, 12:41

Hello annevdM,

Thank you for your post,

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that this has been escalated to regional management for resolution, you will be provided with feedback.

Thank you
Wenzile Masina
REQ:***

MTN South Africa's reply25 Feb 2015, 12:41

Official