AS
Andre S
1 reviews | Active since Jan 2011
16 Mar 2015, 12:01
Transfer number from contract to pre-paid
Reference number: ***<br> <br> I contacted the MTN call centre on 808 to have my contract cancelled (which expired) and number move to pre-paid.<br> I held the line for 25:32 without any service.<br> <br> Still waiting for feedback and service from MTN.
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Replies (1)
MTN South Africa's replyOfficial
19 Mar 2015, 15:09Hello bidi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused you.
Kindly note that the number has been successfully migrated from contract to prepaid,however,the number has been ported out from the MTN network.
I sincerely hope that all is in order and that we are able to restore your faith in us.
Kind regards,
Charles
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused you.
Kindly note that the number has been successfully migrated from contract to prepaid,however,the number has been ported out from the MTN network.
I sincerely hope that all is in order and that we are able to restore your faith in us.
Kind regards,
Charles
REQ:***
MTN South Africa's reply19 Mar 2015, 15:09
Official
Hello bidi,
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused you.
Kindly note that the number has been successfully migrated from contract to prepaid,however,the number has been ported out from the MTN network.
I sincerely hope that all is in order and that we are able to restore your faith in us.
Kind regards,
Charles
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused you.
Kindly note that the number has been successfully migrated from contract to prepaid,however,the number has been ported out from the MTN network.
I sincerely hope that all is in order and that we are able to restore your faith in us.
Kind regards,
Charles
REQ:***