TR

I have 3 contract lines with mtn and was making cash payment for the first 2 months I went to the mtn store in Phoenix and a consultant assisted me to make a payment for all 3 lines she then made the payment to the wrong billing account and I am now struggling with my contracts as the lines are suspended this was not a fault on my side I have made a payment it has been a issue to reconnect my lines cos they said that no payments was made until I contacted the call center customer service only to find out the money was paid for a wrong account under my mtn profile this is a strain on me I am considering to now cancel all 3 lines that I have. This is becoming Alot since Friday to be sorted out. I am now considered about my credit score because this a fault on mtns side and not mine as my duty was to make payment on my account which I have done. I need this to be sorted as soon as possible