Towers out/ no service 4 weeks running

I have called customer care/ technical support and various other teams multiple times over the last 4 weeks with no joy.

The towers (I believe 9 of them) in the Quellerina -Northcliff area has been down/faulty for the last 4 weeks, we have logged multiple calls to have technicians dispatched to resolve the issues to no avail.

I work from home and study remotely, this is severely impacting my ability to work, and I have 2 exams coming up next week, needless to say it is imperative that I am able to connect securely… It is really sad that I am unable to connect to the available data/airtime on my cell phone while at home Ive been a loyal customer of MTN for many years. I have never experienced such lacklustre service from MTN before. Ive logged multiple calls, that just get closed without action or feedback. Many agents promised to escalate to managers and technicians to which I have had no response.