TOTALLY UNACCEPTABLE MNT STELLENBOSCH SQUARE

<p>good afternoon</p> <p>I have a Galaxy Tablet submitted to the relevant branch - for repairs.<br />I waited months, the company did not even communicate with me.When I contacted them several times, they returned my tablet WITHOUT his pen.<br />Thereafter I have contacted the business several times, emailed and even made contact with MTN's headquarters.<br />MTN headquarters refer it back to the branch.<br />I spoke (personally) with the owner / manager and AFTER YEARS I still have not received a restored Galaxy With its pen.<br />This business continues makes money but is totally unwilling to improve their poor customer service.<br />They did not even apologized.</p> <p>My daughter has expierienced exactly the same, but her product was only a phone and not a tablet which has lost the pin. The pin had disappeared in the relevant shop for repairs have indicated that they received the tablet without a pen.</p> <p>I have the emails as proof of communication. </p> <p>The first email I send them: on 29th of April 2015!!!!!</p> <p>That was after several phonecalls.</p> <p>No reaction, no replacement and no apology from MTN Stellenbosch Square</p> <p>This is totally unacceptable because they do not care for their customers.</p> <p> </p>