Totally hopeless to assist and resolve problems

<p>I have had a MTN account for many years. When I upgraded the last time a ensure that a cap was placed on monthly accounts. Suddenly I started receiving bills for thousands of rands. It was then discovered that in using the phone to buy once of data the data was selected as re-occuring data. My fault and i own up to that. I called MTN and requested that all re-occuring data bundles be stopped ... 3 months 3 reference numbers and still no joy. Everytime i get the same story. The account shows no re-occuring bundles ??? I am now at the point where i'm considering porting the number to some other service provider just to get away from this incompetence!!!</p>