1 reviews | Active since Jul 2017

25 Jul 2017, 08:54

Total Service Suspension

<p>I'm not necessarily upset but I'm considering leaving MTN as my contract is almost up anyway, and the reason for that being that last week I got an sms saying that my services were about to be unsuspended and a couple of hours after that I was totally disconnected, no sms reception, no nothing just a useless yellow sim card filling up my phone sim compartment. Please help, it's been a week.</p>

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Replies (2)
MTN South Africa
MTN South Africa's reply25 Jul 2017, 11:08
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly provide us with an alternate contact no so that our credit management team may contact you and resolve your complaint.

Regards,

Ishie.

Best regards,

's update25 Jul 2017, 11:15
Reviewer Update

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