mD
mali D

1 reviews | Active since May 2013

03 Mar 2020, 05:59

Total rubbing service

Hi.

Please assist me with the above contract number for billing and insurance.

I lost my P30 device in November 2019 and on the 13th December 2019 cancelled the Device insurance. I was informed the last billing will go in January 2020.

Ican confirm im still being billed for the old device,made numerous calls both to Billing& Insurance and the response i get is that my matter will be escalated and that i must send an invoice with a bank statement.

Each time i call, i get told one and the same thing with no positive feedback.

Recently tried to insure my new Replacement Device with MTN Insurance, only days later making a follow-up for my contract, i noticed my 2nd device Huawei P10 insurance was cancelled on the. 25th February 2020 not sure how or by whom.

I demand my insurance for P10 be reinstated and all credit owing refunded and be sent an accurate contract.

Due to the same mistake MTN insurance is making,they had to revise the decline decision they made lastyear and replace my lost device.

I HAVE USED *** & *** IN MAKING CALLS TO MTN INSURANCE & BILLING.

MT DLAMINI ***6...

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