cK
craig K
1 reviews | Active since Jan 2016
20 Jan 2016, 10:23
Total disgust as telemarketer insults
I am livered with the way I was spoken to yesterday afternoon after a telemarketer spoke to me in such an inappropriate way and insulted me after I told him I would rather go to my mtn store and choose a phone there when I am due for an upgrade in march! I have tried to call the centre to take it up with management and have been unsuccessful.
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Replies (1)
MTN South Africa's replyOfficial
20 Jan 2016, 11:27Hello craigkemp123,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that no information has been supp**** to check who the person is however please provide the name of the store for an internal investigation to be done. The below mail address has been provide to furnish information through. We do have a online and telephonic option to apply from, so please advise in mail if request can be done with the options given.
Mail: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that no information has been supp**** to check who the person is however please provide the name of the store for an internal investigation to be done. The below mail address has been provide to furnish information through. We do have a online and telephonic option to apply from, so please advise in mail if request can be done with the options given.
Mail: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
MTN South Africa's reply20 Jan 2016, 11:27
Official
Hello craigkemp123,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that no information has been supp**** to check who the person is however please provide the name of the store for an internal investigation to be done. The below mail address has been provide to furnish information through. We do have a online and telephonic option to apply from, so please advise in mail if request can be done with the options given.
Mail: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please be advised that no information has been supp**** to check who the person is however please provide the name of the store for an internal investigation to be done. The below mail address has been provide to furnish information through. We do have a online and telephonic option to apply from, so please advise in mail if request can be done with the options given.
Mail: ***
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Kind regards
Kevin.