ZB
Zedric B
1 reviews | Active since May 2012
08 Aug 2016, 12:16
total ******
<p>I have a package of R750, they are now claiming that I spent above that R3000. Instaed of stopping on my credit limit of R1120, they let it climb to R20123.</p> <p> </p> <p>And i paid for data which they never paid it back</p> <p> </p> <p>Be careful of MTN rather go to the other provider, they are taking our money as the are in debt to Nigeria.</p> <p> </p> <p> </p>
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MTN South Africa's replyOfficial
12 Aug 2016, 12:03Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell *** is on an open line Anytime 750. The credit limit on your account is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow
The account status reflect that from Marh to July the account was not paid. The account balance on the 16-7-2016 was for R20 290 .36 due to no payment received.
Please note it is the client responsibility to monitor the usage. The system reflect that a payment was done but the incorrect refence number has been used when payment was done, the payment has been received and allocated to the account.
For any further assistance you may contact teh business department on 809 from the device.
Kind Regards,
Alice vand er Merwe
REQ:***
Best regards,
MTN South Africa's reply12 Aug 2016, 12:03
Official
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Kindly be advised that cell *** is on an open line Anytime 750. The credit limit on your account is determined after your credit history and rating has been evaluated in accordance to the National Credit Act. This determines the maximum amount that a creditor will be allowed to borrow
The account status reflect that from Marh to July the account was not paid. The account balance on the 16-7-2016 was for R20 290 .36 due to no payment received.
Please note it is the client responsibility to monitor the usage. The system reflect that a payment was done but the incorrect refence number has been used when payment was done, the payment has been received and allocated to the account.
For any further assistance you may contact teh business department on 809 from the device.
Kind Regards,
Alice vand er Merwe
REQ:***
Best regards,