SP
Stiaan P
1 reviews | Active since Jul 2018
11 Mar 2019, 07:15
Total blackout for weeks from MTN
The worst experience i have ever had!!! No reception what so ever for the 3rd week. Then they expect me to pay my R1700 for no service. I have to use vodacom to hotspot my phone. I am running a business where my phone plays a important roll. No call outs no money for me. When you phone them they just log the call and nothing happens. The employees of mtn are incapable of doing thier job. I want to put a claim in for loss of income but no one can direct me. This problem i have is intermittent. MTN must either come and install a booster that can give me signal or cancel all my lines so that i can go to cellc or vodacom. I will take this matter further and will not pay my bill any further untill the matter is resolved.
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Replies (7)0
Replies (7)SP
Stiaan P's updateReviewer Update
12 Mar 2019, 13:27I already took it up with the coverage department. They are doing nothing. I lost close to R40000 of business the last 3 weeks. How can I submit a claim for loss of income
SP
Stiaan P's update12 Mar 2019, 13:27
Reviewer Update
I already took it up with the coverage department. They are doing nothing. I lost close to R40000 of business the last 3 weeks. How can I submit a claim for loss of income
SP
Stiaan P's updateReviewer Update
12 Mar 2019, 19:15Y'ello. Thank you for your query. Your ref is ********** . Please keep this number for future reference and contact us on ********** 212 for any further queries.
SP
Stiaan P's update12 Mar 2019, 19:15
Reviewer Update
Y'ello. Thank you for your query. Your ref is ********** . Please keep this number for future reference and contact us on ********** 212 for any further queries.
SP
Stiaan P's updateReviewer Update
12 Mar 2019, 19:16My friend went to check on the tower. The system is busted there. When are they fixing it?
SP
Stiaan P's update12 Mar 2019, 19:16
Reviewer Update
My friend went to check on the tower. The system is busted there. When are they fixing it?
SP
Stiaan P's updateReviewer Update
12 Mar 2019, 19:19I want to cancel all my lines with MTN asap. I have just over a year left. I cannot pay for a service i don’t receive
SP
Stiaan P's update12 Mar 2019, 19:19
Reviewer Update
I want to cancel all my lines with MTN asap. I have just over a year left. I cannot pay for a service i don’t receive
SP
Stiaan P's updateReviewer Update
12 Mar 2019, 19:22Site number 6415
SP
Stiaan P's update12 Mar 2019, 19:22
Reviewer Update
Site number 6415
SP
Stiaan P's updateReviewer Update
13 Mar 2019, 12:13You will not be able to contact me because i have no signal!!! Yes we saw the problem at the tower. I cant understand what is taking them so long to fix it. I really want MTN not to charge me for this month. I dont see why i must pay for my lines wich i could not use at my house and work
SP
Stiaan P's update13 Mar 2019, 12:13
Reviewer Update
You will not be able to contact me because i have no signal!!! Yes we saw the problem at the tower. I cant understand what is taking them so long to fix it. I really want MTN not to charge me for this month. I dont see why i must pay for my lines wich i could not use at my house and work
SP
Stiaan P's updateReviewer Update
13 Mar 2019, 12:13You will not be able to contact me because i have no signal!!! Yes we saw the problem at the tower. I cant understand what is taking them so long to fix it. I really want MTN not to charge me for this month. I dont see why i must pay for my lines wich i could not use at my house and work
SP
Stiaan P's update13 Mar 2019, 12:13
Reviewer Update
You will not be able to contact me because i have no signal!!! Yes we saw the problem at the tower. I cant understand what is taking them so long to fix it. I really want MTN not to charge me for this month. I dont see why i must pay for my lines wich i could not use at my house and work