1 reviews | Active since Mar 2009
Total and complete indifference to probable *****
<p>I have been attempting to get answers from MTN for over 3 months now regarding probable ***** on two aspects of my account and have been met with total and complete indifference and contempt. </p> <p>I have no idea if this is as a result of total incompetence, an attempt to hide certain information or perhaps both. </p> <p>Please understand MTN, if I do not get a satisfactory response by close of business Monday 23 I shall not hesitate to lay ***** charges against yourselves with the SAPS.</p> <p>I shall further gladly issue summons against MTN, through the small claims court, so you will not be able to continually have your attorney's postpone the matter indefinitely as is the wont of most big companies who couldn't give a **** about their clients, but will actually have to appear in court to face the charges. </p> <p>I shall further issue a summons each and every month for the duration of my contact, for the amount you are charging me, which I will pay, as I am not prepared for you to threaten to block my number of I do not pay. </p> <p>The choice is yours to either do the right thing and contact myself to sort out this despicable situation or to meet me in court each and every month. </p> <p> </p> <p> </p>
Thank you for your post.
As per our telephone conversation the matter is being attended to.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
As per our telephone conversation the matter is being attended to.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
