Topped up 4 times and no joy
I have a contract with MTN whereby I have 5G during the day and 5G at night. I ran out of the 5G for day use (I don't use the internet at night) and got a message from MTN: You are out of data. I use the #141*10* option to buy more data, debited to my bank account, 2GB at R260. The next day I have no data left. I buy another R260 via cellphone. Three days later, another message: no data. I buy another 2G using my cellphone, debiting my bank account. Same thing happens. For the 4th time I buy another 2G using cellphone. No internet. Can someone at MTN please explain this to me???
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Replies (2)0
Replies (2)'s updateReviewer Update
16 Aug 2017, 11:04No response from MTN.
's update16 Aug 2017, 11:04
Reviewer Update
No response from MTN.
's updateReviewer Update
24 Aug 2017, 13:45Discovered that this isn't MTN's fault at all. It's Microsoft with their Windows 10 Creator upgrade that downloads but doesn't install. It then repeats the whole download cycle, again and again and again. At 3GB a download, this is ruinous. I cannot use my computer online as a result.
's update24 Aug 2017, 13:45
Reviewer Update
Discovered that this isn't MTN's fault at all. It's Microsoft with their Windows 10 Creator upgrade that downloads but doesn't install. It then repeats the whole download cycle, again and again and again. At 3GB a download, this is ruinous. I cannot use my computer online as a result.