TOP-UP CONTRACT? NO AIRTIME! WHY? (REQ:*** )

<p>Thank you Nompulelo for the response. No airtime of any kind has been carried over. </p> <p> </p> <p> You said " ...would like to assure you that we are actively working to improve our service levels." PLEASE ENLIGHTEN ME!!! Just how are you actively working to improve services if none of what you said has anything to do with why you never informed me of your revised prices or you refunding me in any way or form?</p> <p> </p> <p> </p>