AC
Anton C
1 reviews | Active since Sept 2015
18 Sept 2015, 11:11
Top service
I would like to commend mtn customer call centre agents on thier top service. First of all i did not have to wait long on hold. The few agents i spoke to were all friendly and willing to help. Its a pity i forgot the last ladies name i spoke to but she went the extra mile. I landed up at the incorrect department but this friendly lady instead of transferring my call or giving me another number to call went that extra mile and helped me. Well done MTN your customer service is top notch and i am happy to do bussiness with you!
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Replies (1)MTN South Africa's replyOfficial
18 Sept 2015, 12:55Hello Antonschalk007,
Thank for you for taking out some time to compliment our call centre.
We will try and locate the agent to whom you spoke and share the compliment with them.
Regards
Tim
MTN Complaints Management Team
Thank for you for taking out some time to compliment our call centre.
We will try and locate the agent to whom you spoke and share the compliment with them.
Regards
Tim
MTN Complaints Management Team
Best regards,
MTN South Africa's reply18 Sept 2015, 12:55
Official
Hello Antonschalk007,
Thank for you for taking out some time to compliment our call centre.
We will try and locate the agent to whom you spoke and share the compliment with them.
Regards
Tim
MTN Complaints Management Team
Thank for you for taking out some time to compliment our call centre.
We will try and locate the agent to whom you spoke and share the compliment with them.
Regards
Tim
MTN Complaints Management Team
Best regards,
