1 reviews | Active since Mar 2009
Top honours MTN - WORST ADMIN/ACCOUNTS DEPT
With Nashua Mobile 13 Years, not a single issue with account ever !<br> With MTN for 6 Months, account problems for 5 months.<br> Overcharge R400 - MTN answer, must be Nashua, will stop in April 2015 - MTN still overcharging end of May 2015<br> Debit order(D/O) set for 1st of March - MTN debit on 30th, D/O bounce - Service Suspended -Me the Client held responsible - Client go pay cash - Go to MTN to ensure D/O is set for 1st - I am assured it is<br> D/O set for 1st of April - MTN debit on 30th, D/O bounce - Service Suspended - Me the Client held responsible - Client go pay cash - Go to MTN to ensure D/O is set for 1st - I am again assured it is<br> D/O set for 1st of May - MTN does not raise D/O - Service Suspended - Me the Client held responsible for MTN's mistakes and D/O facility apparently canceled by MTN - Client go pay cash<br> D/O re-set for 1st of June - MTN does not raise D/O - Service Suspended - Me the Client held responsible for MTN's mistake and D/O facility canceled by MTN - Client go pay cash<br> Client go to MTN, they are unable to figure out what is going on in the account<br> New D/O facility setup for 1st July - 26th of June client informed to pay arrears??? Service suspended<br> WELL DONE MTN
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the payment method has been updated the debit order for the July invoice will go off on 01-08-2015 from your Standard Bank account.
Thank you
Wenzile Masina
REQ:***
Thank you for your post,
We apologise for the delayed response and for any inconvenience this may have caused.
Please note that the payment method has been updated the debit order for the July invoice will go off on 01-08-2015 from your Standard Bank account.
Thank you
Wenzile Masina
REQ:***
