TOOO FURIOUS

I have never experienced such a TERRIBLE CUSTOMER SERVICE from MTN ever since I have been using the network. There seems to be a nuisance trend of Air time depleting without being used, funny enough this happens a day or two after MTN recharge you as per the contract agreement- and this only affect air time not data bundle. What is ANNOYING is that you are always told the same thing: either your air time depleted due to no data bundles/ internet usage, I mean like really!!! The most pathetic question will be which mobile handset are you using - as if this question will resolve my issue!! The thought of going through these pathetic questions everytime I log a call MAKES ME BOIL!!!!! MTN will promise feedback to your query withing 3-5 working days, guess what? You will be the one calling back for feedback of which you will yet again be send from Pillar to Post- repeating yourself to different agents like a broken record- getting different responses from different agents!!<br> <br> MTN must just up their game, if this issue continues again this month, I will surely add to the stats of CANCELLATION and I WILL NOT PAY EARLY CANCELLATION FEE. THEY CAN TAKE THEIR GADGET FOR ALL I CARE!!!