BS
Busisiwe S
1 reviews | Active since Nov 2012
16 Sept 2015, 16:46
TOOO DISAPPOINTED
YET AGAIN , FOLLOWING UP ON MY LAST QUERY DATED 26 08 2015 AS I WAS ADVISED BY THE SO CALLED SUPERVISOR, I AGAIN HAVE TO RE EXPLAIN MYSELF TO A DIFFERENT AGENT ( THEY PROMISED THAT THIS WONT HAPPEN). GUESS WHAT!!! A NEW QUERY IS BEING LOGGED, OH FATHER JESUS STARTING ALL OVER- GIVE ME STRENGTH ......I CANT DEALZ REALLY.....I DONT HAVE MORE ENERGY FOR THIS REALLY<br> <br> WILL THIS REALLY BE SORTED!!!, ALL I NEED IS A BREAKDOWN OF HOW MY AIR TIME GOT DEPLETED THATS ALL. IS THAT TOO MUCH TO ASK!!
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Replies (1)
MTN South Africa's replyOfficial
17 Sept 2015, 13:19Hello bbs0912,
Thank you for taking my call.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have credited you with an amount of R80.00. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for taking my call.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have credited you with an amount of R80.00. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,
MTN South Africa's reply17 Sept 2015, 13:19
Official
Hello bbs0912,
Thank you for taking my call.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have credited you with an amount of R80.00. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Thank you for taking my call.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. Please note that we have credited you with an amount of R80.00. Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Best regards
Mantoa
REQ:***
Best regards,