NT
Nthabiseng T
1 reviews | Active since Jun 2015
03 Jun 2015, 14:18
Told To look for them myself
I called MTN Diepsloot Mall looking for a samsung battery and Victor \Store"manager\"" told me they did not have and when i asked for MTN fourways mall numbers he practically told me he is busy with a client and that i should go on the internet and find them myself. i asked him for his name he gave me a very bad attitude and his tone was that i should know that he calls the shot. he told me that he is the store manager. <br> <br> if being the store manager means treating people bad then am afraid i will tell people how bad MTN Diepsloot service is and maybe they should just move to other ISP..<br> <br> I am Gatvol with the attitude that Victor gave me"""
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Replies (1)MTN South Africa's replyOfficial
08 Jun 2015, 11:16Hello Ntubs1,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Regarding the service received from the store manager, this will be escalated to the relevant department to investigate urgently.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Regarding the service received from the store manager, this will be escalated to the relevant department to investigate urgently.
Regards,
Bronwyn
REQ:***
MTN South Africa's reply08 Jun 2015, 11:16
Official
Hello Ntubs1,
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Regarding the service received from the store manager, this will be escalated to the relevant department to investigate urgently.
Regards,
Bronwyn
REQ:***
Thank you for your post.
Please accept our apologies for the inconvenience experienced.
We are sorry to have disappointed you with our service and would like to assure you that it is certainly not our intention to dissatisfy our clients.
Regarding the service received from the store manager, this will be escalated to the relevant department to investigate urgently.
Regards,
Bronwyn
REQ:***
