RM
Refilwe M

1 reviews | Active since Jul 2016

19 Aug 2016, 07:24

TO HELL WITH mtn

<p>I have been complaining about a claim that I submittrd on the 4thof August, up to today the 19th of August, MTN has not gotten back to me. </p> <p> </p> <p>I am so gatvol that I am now going to the insurance ombudsman for relief. </p>

0
Replies (2)
RM
Refilwe M's update19 Aug 2016, 07:59
Reviewer Update

I have cancelled the 2 contrats that I have with MTN due to the bad service and turn around time.

MTN South Africa
MTN South Africa's reply21 Aug 2016, 16:09
Official

Thank you for your post.

We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.

We will engage with the relevant department dealing with these matters to investigate and resolve your problem accordingly.

We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.

warm regards

mike

REQ: **********

Best regards,