1 reviews | Active since Dec 2010
To all MTN contract customers I need your help.
To all MTN contract customers, I need your help by following three easy steps. Last August I upgraded my MTN contract at the Morningside, Sandton store. The contract was upgraded on the wrong cell phone number. The result is that I have been paying for the new contract and the old contract. The MTN store and call centre have been very slow to correct the problem. It is time to hurt MTN where it matters most. In their pocket. But I cannot do it alone. Most subscribers pay by debit order, but cash customers (EFT) have 21 days from the date of invoice to pay their account. An additional 21 days DSO is a long time for a business. Step 1: cancel your debit order by calling 135 from your MTN phone, or 083135 from another network. Step 2: wait for you invoice Step 3: pay you invoice at day 19 from the invoice date (allowing 2 days for bank transfers to avoid your account being suspended and potential reconnection fees). Only by a mass action will we have an impact. Make these changes for the action to start effectively in March, by delaying the payment to 6 March to 19 March, depending on your normal debit order date. Thank you
