LK
Lara-Kim Keet

1 reviews | Active since Apr 2013

13 Jul 2015, 15:16

TIRED OF WAITING

I PLACED A REQUEST ON THE 23RD JUNE 2015 FOR AN ITEMIZED BILL, AND EVERY SECOND DAY SOMETIMES THREE TIMES A DAY, PHONING AND EVERN SPEAKING TO SUPERVISORS AND GOING INTO STORES. I STILL DONT HAVE HE ITEMIZED BILL.<br> I URGENTLY NEED IT FOR AN INSURANCE CLAIM.<br> NOW IN WRITING I AM LETTING MTN KNOW THAT IF I DONT GET IT BEFORE CLOSE OF BUSINESS TODAY YOU WILL BE LIABLE TO PAY FOR THE THEFT OF MOTOR VEHICLE CLAIM (R99000.00) WHICH THE INSURANCE ARE WAITING FOR THE ITEMIZED BILL FOR. <br> AND NOT A TAX INVOICE OR STATEMENT BUT AND ITEMIZED BILL. <br> I AM SO FED UP

0
Replies (1)
MTN South Africa
MTN South Africa's reply24 Jul 2015, 16:02
Official
Hello Larakim,

Thank you for taking time to raise your concerns with MTN.

We apologise for the delayed response and the inconvenience caused.

According to our records your query has been resolved.

Warm regards
Tshepiso
MTN Service Provider
REQ:***