Tired of the terrible service

<p>Why aren't we , as customers paid attention to? I've been trying to get in contact with MTN Legal for a long while . Still nothing . I emailed last week , was told they'll get back to me in 24-48 hours even got a ref no. - still nothing . The social media team from MTN read my messages and ignores them sometimes , I have to keep asking and pressing on. They always have a new question each time , why not ask me all the questions in the first place .I'm annoyed to say the least . If they want to do something , they pressurize you but when you've kept your side of the bargain, nothing ! All I need is to get this sorted and also end my contract . </p>