Tired of paying for MTN mistakes

I have been an MTN customer since 31/03/2009 and because of the nature of my business I have always had international roaming.<br> I arrived in Gaborone on Saturday and as I arrived in the Airport building I switched my phone on to find I had \No Service"<br> I checked my settings and re-booted the phone with no result. So for 2 days I had \""No Service\""<br> I had not confirmed any of my appointments as my last trip the plane was 2 hours late. The problem was not on the Botswana side as the hotel staff had signal from their providers. My customers were trying to phone and message me with no result..<br> I spent all day at the hotel without a single meeting.<br> I am going to take this to Icasa because I want my airfare or R2800 and Hotel of R1000 paid.<br> I logged a complaint at Edenglen Mtn on Monday ref *** but Mtn lived up to it's normal way of dealing with these complaints by ignoring them<br> Why should we be out of pocket because what we sign a contract for does not work<br> Thankfully this did not happen in September when I will be in Italy for 12 days which would have done irrepairable damage to my business.<br> I"""