SB
Stephanie B
1 reviews | Active since Feb 2013
13 Apr 2015, 12:57
TIRED OF ENDLESS PROBLEMS
I just realized that I will once again have to take my laptop back to MTN as it does not work. The first incident happened when most of the keyboard buttons was broken and did not work. Now once again, the computer does not switch in and when it actually did the programs software that was initially installed does not work....Tired of this endless problems for which you still pay for!!!!!
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Replies (1)
MTN South Africa's replyOfficial
24 Apr 2015, 16:08Hello stephbar,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly refer to the manual for the manufacture and rebook the laptop for repairs.It is advisable that the technician inspect it and advice on a way forward.
Regards
Refilwe
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly refer to the manual for the manufacture and rebook the laptop for repairs.It is advisable that the technician inspect it and advice on a way forward.
Regards
Refilwe
REQ:***
MTN South Africa's reply24 Apr 2015, 16:08
Official
Hello stephbar,
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly refer to the manual for the manufacture and rebook the laptop for repairs.It is advisable that the technician inspect it and advice on a way forward.
Regards
Refilwe
REQ:***
Thank you for posting.
Please accept our apologies for the break down in service at one of our touch points and for any inconvenience caused rest assured it was not our intention to dissatisfy you in any way.
Kindly refer to the manual for the manufacture and rebook the laptop for repairs.It is advisable that the technician inspect it and advice on a way forward.
Regards
Refilwe
REQ:***